Returns & Exchanges
We want you to love what you wear ✨ If something isn’t quite right, we’ve got you.
Return Policy
We offer store credit returns within 7 days of delivery.
- Items must be unworn, unwashed, and in original condition
- Tags must still be attached
- Original receipt or proof of purchase required
Exchanges
Need a different size or style? We’re happy to help with exchanges based on availability. If your requested item is unavailable, store credit will be issued.
Non-Returnable Items
- Final sale items
- Accessories (including jewelry)
- Items marked as clearance or discounted
How to Start a Return
To begin a return or exchange, please contact us with your order details. We’ll guide you through the next steps.
Return Shipping
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.
At Lively Lumina, we’re here to make your shopping experience easy, confident, and stress-free 💫